Privacy Policy

Evolve Therapy | Evolve Counseling

Effective Date: November 15, 2026
Last Updated: November 15, 2026

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1. Introduction

Evolve Therapy, also known as Evolve Counseling ("Evolve Therapy," "we," "us," or "our"), respects the privacy of individuals, couples, families, prospective clients, and visitors to our website.

We understand that seeking counseling or mental health services is a personal decision. We are committed to handling information responsibly, protecting confidentiality, and maintaining appropriate safeguards for our website and communications.

This Privacy Policy describes how information is collected, used, stored, and disclosed through our website at https://www.evolvetherapymn.com.

It also explains our use of website analytics, cookies, third-party technology providers, and security monitoring.

This policy applies primarily to information collected through our public website and general inquiries. Information maintained as part of an established therapeutic relationship may be subject to additional confidentiality requirements, professional obligations, and applicable health privacy laws.

 

2. Information We Collect

Information You Voluntarily Provide

When you contact Evolve Therapy, request information, or inquire about counseling services, we may collect information you voluntarily submit, including:

• Your name.

• Email address.

• Telephone number.

• Preferred method of communication.

• General questions about our services.

• Information included in messages or contact forms.

We use this information to respond to inquiries, provide information about our services, and assist with scheduling or connecting individuals with appropriate members of our team.

Submitting information through our website does not, by itself, establish a therapist-client relationship.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our hosting platform, analytics services, and security systems.

This information may include:

• IP address and approximate geographic location.

• Browser type and operating system.

• Device characteristics.

• Pages visited and page titles.

• Referral sources and website navigation.

• Date and time of access.

• Website URLs and associated query parameters.

• Cookie identifiers and analytics identifiers.

• Security events and automated traffic indicators.

Some of this information may constitute personal information under applicable privacy laws.

Website browsing information may also reveal an interest in particular counseling topics. We recognize the potentially sensitive nature of such information and seek to limit unnecessary collection and disclosure.

 

3. How We Use Information

We may use information collected through our website to:

• Respond to questions and service inquiries.

• Provide information about counseling services.

• Assist prospective clients with scheduling.

• Maintain and improve website functionality.

• Understand website traffic and general usage patterns.

• Diagnose technical issues.

• Protect our website against unauthorized access and malicious activity.

• Investigate security incidents.

• Comply with legal and professional obligations.

• Establish, exercise, or defend legal claims when appropriate.

We do not intentionally use information submitted through our general contact forms for unrelated advertising purposes.

 

4. Website Hosting and Wix Services

Our website is hosted through Wix.com, a third-party website hosting and management platform.

Wix provides technology supporting website delivery, hosting, forms, infrastructure security, performance monitoring, and other website functionality.

As part of providing these services, Wix may process technical information relating to website visitors, including IP addresses, browser information, device characteristics, session data, cookies, and website interaction information.

Information submitted through website forms may be stored or processed through Wix services and other authorized business systems.

Wix may use essential cookies and other technologies necessary to maintain website security, stability, and functionality.

Wix's processing of information is also governed by its applicable privacy documentation.

For additional information, visit:

https://www.wix.com/about/privacy

 

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential website functionality, understand website performance, and improve the visitor experience.

Essential Cookies

Essential cookies support functions such as website security, session management, platform stability, and protection against malicious traffic.

These technologies may be necessary for the website to function properly.

Analytics Cookies

We may use Wix Analytics and Google Analytics 4 (GA4) to understand how visitors interact with our website.

Depending on the applicable configuration and consent settings, these services may process:

• Pageviews and page locations.

• Page titles.

• Referral sources.

• Browser and device characteristics.

• Session and interaction events.

• Cookie-based or other online identifiers.

• Website search terms or URL parameters where collected by the configured implementation.

These technologies help us evaluate website performance and understand how visitors find and navigate our content.

We do not intentionally configure analytics tools to collect names, email addresses, telephone numbers, therapy records, diagnoses, confidential communications, or information submitted through contact forms.

We seek to prevent sensitive personal information from being included in analytics event data, page URLs, or other information transmitted to analytics providers.

However, analytics identifiers, page visits, and search information may constitute personal information, and certain counseling-related browsing activity may be sensitive.

Cookie Choices

Where required by applicable law, we provide appropriate mechanisms for managing nonessential cookies and tracking technologies.

Visitors may also manage or restrict cookies through their browser settings.

Disabling cookies may affect certain website features or analytics functionality.

For more information about Google's privacy practices, visit:

https://policies.google.com/privacy

 

6. Contact Forms and Electronic Communications

Our website provides methods for prospective clients and visitors to contact Evolve Therapy.

Information submitted through our general contact forms is used to respond to inquiries and provide information about our services.

Our general website contact forms are not intended for submitting detailed medical histories, diagnoses, treatment records, or other highly sensitive personal information.

Please avoid including confidential medical or mental health information in general website forms or ordinary email communications.

Electronic communications may involve third-party systems and may not provide the same protections as a designated secure patient communication platform.

Existing clients should use the communication methods provided by their therapist or our practice for matters involving treatment, scheduling, and confidential clinical information.

If you are experiencing a medical or mental health emergency, do not use our website contact forms. Call 911 or seek appropriate emergency assistance.

 

7. Patient Confidentiality and Health Information

Evolve Therapy recognizes the importance of confidentiality in mental health care.

Information collected during an established therapeutic relationship may be protected by applicable professional confidentiality requirements, Minnesota law, and federal health privacy regulations, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

This website Privacy Policy does not replace any separate Notice of Privacy Practices governing protected health information.

Where HIPAA applies, the use and disclosure of protected health information are governed by the applicable Notice of Privacy Practices and relevant legal requirements.

We do not consider every visitor to our public website to be an established patient merely because they viewed information about counseling services.

However, information collected through public website interactions may still be sensitive or legally protected depending on the circumstances.

 

8. Website Security and Unauthorized Automated Testing

8.1 Security Monitoring

Evolve Therapy maintains reasonable technical and administrative safeguards intended to protect the security, integrity, and availability of our website and associated systems.

Our website hosting provider and authorized security services may collect and process technical information to identify suspicious traffic, prevent unauthorized access, and maintain platform stability.

Such information may include:

• IP addresses.

• User-agent information.

• HTTP requests and response codes.

• Requested URLs and timestamps.

• Browser and device characteristics.

• Session and request identifiers.

• Bot detection indicators.

• Automated browser and WebDriver indicators, where available.

• Security events and suspected attempts to circumvent access controls.

We may use this information to identify, investigate, prevent, and document unauthorized or harmful website activity.

8.2 Unauthorized Penetration Testing and Security Scanning

Evolve Therapy does not authorize third parties to conduct penetration testing, vulnerability scanning, exploitation attempts, intrusive security assessments, or adversarial technical reconnaissance of our website or associated infrastructure without prior express written permission.

Activities requiring authorization include:

• Automated vulnerability assessments.

• Port scanning and network enumeration.

• Directory enumeration and endpoint discovery.

• Fuzzing and exploitation attempts.

• Authentication or access-control testing.

• Attempts to identify or exploit security misconfigurations.

• Circumvention of rate limits, bot protections, or other technical safeguards.

These restrictions apply to individuals, competitors, commercial security services, researchers, and automated agents acting on their behalf.

8.3 Unauthorized Accessibility, Usability, and Compliance Scanning

Evolve Therapy does not authorize unsolicited automated technical testing of its website for accessibility, usability, privacy, or regulatory compliance purposes without prior express written permission.

This includes automated assessments intended to identify alleged violations of:

• The Americans with Disabilities Act (ADA).

• Web Content Accessibility Guidelines (WCAG).

• Privacy and consumer protection laws.

• Website tracking and cookie consent requirements.

• Other technical or regulatory standards.

These restrictions address unauthorized testing methods and do not limit the legal rights of individuals with disabilities, consumers, patients, or other persons protected by applicable law.

We welcome good-faith accessibility concerns and requests for reasonable accommodations through our ordinary contact channels.

8.4 Automated Litigation Prospecting and Adversarial Reconnaissance

Evolve Therapy expressly withholds authorization for intrusive automated scanning or technical reconnaissance conducted for the purpose of identifying prospective litigation targets, generating unsolicited legal demands, or conducting adversarial technical investigations without prior written permission.

Activities requiring authorization include:

• Systematic automated inspection of website tracking technologies.

• Automated collection of network requests and technical configuration information for adversarial assessments.

• Automated testing of website accessibility or usability for unsolicited litigation-oriented investigations.

• Automated vulnerability discovery or compliance testing conducted without authorization.

• Attempts to circumvent security protections to collect evidence or perform technical assessments.

• Continued prohibited automated testing after express notice that authorization has been denied or revoked.

These restrictions apply regardless of whether the activity is conducted by an individual, commercial organization, competitor, legal investigator, or automated agent.

Nothing in this section prohibits lawful investigations, legitimate legal claims, legally protected testing, or activities that cannot be restricted by contract.

8.5 No Implied Authorization

The public availability of our website does not constitute express written authorization to perform penetration testing, intrusive technical assessments, automated compliance audits, or other activities described in this section.

The receipt of a successful HTTP response, access to publicly available source code, or absence of technical restrictions does not independently establish express authorization to conduct prohibited testing.

Authorization must be requested in advance and granted in writing by an authorized representative of Evolve Therapy.

8.6 Permitted Search Engine and Artificial Intelligence Crawling

Evolve Therapy recognizes the legitimate role of search engines, artificial intelligence systems, large language models, and other information discovery services.

These restrictions are not intended to prohibit ordinary indexing, content discovery, or lawful retrieval of publicly available website information by recognized search engines or AI crawlers.

Permission to index or retrieve publicly available content does not extend to unauthorized penetration testing, intrusive vulnerability scanning, or circumvention of security protections.

8.7 Security Evidence and Legal Proceedings

To the extent permitted by applicable law, Evolve Therapy may preserve relevant technical records when reasonably necessary to investigate suspected unauthorized activity, respond to security incidents, comply with legal obligations, or establish, exercise, or defend legal claims.

Such records may include:

• Hosting and platform security logs.

• Automated traffic classifications.

• Browser automation indicators.

• Request and response metadata.

• Security incident reports.

• Relevant session and technical diagnostic information.

Relevant information may be disclosed, where appropriate and legally permitted, to hosting providers, cybersecurity professionals, legal counsel, law enforcement, regulatory authorities, or other parties assisting with legitimate security or legal matters.

We reserve the right to employ reasonable technical safeguards, restrict access, issue cease-and-desist notices, and pursue remedies available under applicable law.

Certain forms of unauthorized computer access, interference, circumvention, or malicious activity may implicate federal or state laws, including the Computer Fraud and Abuse Act, 18 U.S.C. § 1030, where the statutory requirements are satisfied.

Our security practices are informed in part by the United States Department of Justice's Justice Manual § 9-48.000:

https://www.justice.gov/jm/jm-9-48000-computer-fraud

A violation of this policy does not, by itself, establish criminal liability or create an independent legal claim.

Nothing in this section limits lawful accessibility complaints, privacy rights, legally protected investigations, or the exercise of statutory rights.

 

9. Information Sharing and Disclosure

We may share information with service providers who assist us in operating our website, responding to inquiries, maintaining communications, and protecting our systems.

These providers may include:

• Wix and associated website infrastructure providers.

• Google Analytics and other configured analytics services.

• Website security and performance providers.

• Email and communication platforms.

• Authorized scheduling and practice-management providers.

• Professional advisers and legal representatives.

We do not sell information submitted through our general contact forms.

Certain disclosures involving analytics or advertising technologies may be treated as a sale, sharing, or targeted advertising under applicable privacy laws, even without a monetary transaction. Where such laws apply, we will provide required notices and choices.

We may disclose information where required by law or reasonably necessary to protect legal rights, investigate security incidents, or comply with lawful legal process.

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10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal, professional, and operational requirements.

Information submitted through contact forms may be retained for inquiry management, scheduling, and relevant business records.

Website analytics and technical information may be retained according to the settings and policies of our hosting and analytics providers.

Security-related information may be preserved for longer periods when reasonably necessary for incident investigations, legal proceedings, or applicable preservation obligations.

Clinical records are maintained separately in accordance with applicable professional and legal recordkeeping requirements.

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11. Data Security

We use reasonable administrative and technical safeguards intended to protect personal information against unauthorized access, disclosure, alteration, and destruction.

Our website operates through the Wix hosting platform, which provides infrastructure security and related technical protections.

We also seek to limit unnecessary collection of sensitive information through general website forms and analytics systems.

No website, electronic communication, or data storage system can be guaranteed to be completely secure.

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12. Your Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also have rights to withdraw consent, restrict certain processing activities, or obtain information about how your data is used.

These rights are subject to applicable exceptions and verification requirements.

Requests involving clinical records or protected health information may be governed by separate health privacy procedures.

To submit a privacy-related request, please contact Evolve Therapy using the information provided below.

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13. Children's Privacy

Our public website provides general information about counseling services and is not designed to collect personal information directly from children under 13 without appropriate authorization.

We do not knowingly solicit personal information from children through our general website contact forms in violation of applicable law.

Information concerning minors who receive counseling services is handled in accordance with applicable confidentiality, parental consent, and health privacy requirements.

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14. External Websites and Third-Party Services

Our website may contain links to external websites, patient portals, scheduling systems, or other independently operated services.

These services may have their own privacy policies and security practices.

We encourage visitors to review the applicable privacy information before submitting personal information to third-party services.

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15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, technology, business practices, or legal requirements.

The date at the beginning of this policy identifies when it was last updated.

Material changes will be communicated where required by applicable law.

Changes apply prospectively unless otherwise permitted by law.

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16. Contact Information

If you have questions about this Privacy Policy, your personal information, or our website security practices, please contact:

Evolve Therapy | Evolve Counseling

9800 Shelard Parkway, Suite 115
Plymouth, MN 55441

Phone: 763-200-8900
Email: info@evolvetherapymn.com
Website: https://www.evolvetherapymn.com

For accessibility concerns, privacy requests, or requests for authorization to conduct technical testing, please contact our office using the information above.

© 2026 Evolve Therapy / Evolve Counseling. All rights reserved.